Text/Yangcheng Evening News All-Media Reporter Yan Min
Photo/Provided by CinemaInterviewer
“Don’t worry, you should take a deep breath first.” At 12:00 in the evening, Komiks, Guangzhou City Babaylan href=”https://funnybookish.com/”>KomiksZhu District, psychological counselor Huang Haihui is comforting the emotions of a resident of the blocked area and guiding him out of the gray haze of fear. The call lasted for more than 20 minutes, and the residents’ anxious hearts finally calmed down.
Komiks Over the past week, Huang Haihui answered dozens of similar calls. On November 10, as a volunteer of the Guangdong Provincial Psychological Counselor Komiks Association, he and 15 colleagues entered the Haizhu lockdown area to carry out psychological counseling charity actions. Huang Haihui was responsible for the Kanglu area of Fengyang Street, where the new cases of the epidemic were the most concentrated. How to help the isolated people get rid of negative emotions and get out of psychological dilemma? The following is his story –
Telephone communication increases the difficulty of diversion
On November 7, I saw the association’s notice to recruit volunteers to support Haizhu District, and signed up as soon as possible. I am a member of the Communist Party of China and a veteran. When the masses need it, I do my best to do something. According to the arrangement, three psychological counseling teachers were responsible for the Kanglu area of Fengyang Street, and I was one of them. This is a concentrated area for positive cases, and we are ready to fight a tough battle.
While we handle the help requests transferred by the medical team, we follow up and follow up and visit special groups such as registered pregnant women, children, and the elderly. From 8 am to 8 pm, we stayed by the phone except for eating and had almost no rest.
Physical consultation is basically face-to-face communication, and I can observe the other person’s expression to make a judgment. However, in the locked area, I could only communicate with residents across the phone. It’s like covering it with a black clothAfter my eyes, I could only guess the other person’s state and emotions through my tone and tone, which invisibly increased the difficulty.
The Kanglu area will implement control measures on October 23, and residents will inevitably feel emotional. In the face of this situation, listening is particularly important, and Cinema should guide them to speak their hearts. CinemaIn the past few days, I often hear residents say “I feel confused” and “I can’t lift myself up.” I told them: Protecting yourself is also contributing to the fight against the epidemic. I also introduced the latest news from the press conference on that day to Cinema to keep them up to date; and suggested that they relax and eat on time when doing kinema. It is delighted that after the consultation, some people’s mood improved significantly and they became active. Some people even wanted to join our team and become a volunteer.
Complex situations require follow-up visits
Since entering the Kanglu area, we have provided psychological assistance to nearly 200 residents. Most of them can solve problems through one-time consultation, but some situations are more complicated, and I will continue to follow-up visits.
For example, two days ago, I received a call from Mr. Zhang, who was worried about his wife who was alone at home. It turned out that Mr. Zhang and his child were transferred to the hospital for treatment. His wife, Ms. Liang, was isolated at home. The couple chatted <a href="https://funnybookish.coDuring the day, Mr. Zhang found that his wife was in a trance and heard her feel her chest tightness and could not sleep for several consecutive nights. He quickly called the police, and the owner of the rental house immediately reported the situation, and the staff of the neighborhood committee came to check.
I quickly contacted Ms. Liang for psychological counseling. The first time I made a call, I obviously felt that her voice was weak. When I asked about her needs, she couldn’t say it, and she was very depressed. So, I took Ms. Liang to relieve her emotions first, and then guided her to make plans for the unblocking, so that Babaylan she would like to associate her with beautiful things. I told her to Babaylan href=”https://funnybookish.com/”>CinemaMr. Zhang had to video calls with his wife every day to pay attention to her status. After the consultation was over, I added Ms. Liang’s WeChat, asked her regularly about her feelings, and shared some positive energy videos to her and encourage her.
I really went into the blocked area. href=”https://funnybookish.com/”>Komiks is feeling how much manpower is needed for everyone’s life, health and safety. The area I support has gathered volunteers from multiple support units. What I do is very small compared to the medical staff who face dangers every day. But I feel very proud to be a “worry-relieving person” for residents of Babaylan through volunteer service and contribute to the fight against the epidemic.